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All you need to know before purchasing a Book or other products

  • Will my order arrive before Christmas?

    Journi print products are great gifts - choose from photo books, calendars and polaroids πŸŽπŸ“ΈπŸ“† They are full of your best snapshots and moments, they are a personal gift and a great way to capture your ...

  • How discounts and vouchers can be combined when ordering

    When ordering your photo products, there are three different kinds of codes, which can be entered: 🎁 gift vouchers πŸ† premium codes πŸ₯ promotional codes 🎁 GIFT VOUCHERS Gift vouchers are treated as norm...

  • How can I reorder a product?

    If you want to order the same product again, this is what you need to do: Open the shop tab in your app and tap My OrdersΒ  Click the Reorder button on the product you want to reorder, if you want to r...

  • Are my products stored - Where?

    If you start a product like a photo book, but you want to finish on another day, it’s no problem at all. ALL of your started creations so books, polaroids and co. are being saved as a a draft immediat...