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My Account

Change Password, change email address or manage your notifications

  • How to log in on an iOS with a Google Account

    You might have both, an Android and an iOS device, on which you like to use Journi. On Android devices there is the option of a login to Journi with your Google account, this option doesn't exist on t...

  • I forgot my password!

    If you forgot your password, it's no problem, as long as you signed up with a valid email address. This is what you need to do: Tap Sign In  Tap Forgot your password? Type in your email address, that ...

  • How can I edit my profile?

    Make Journi your own and create your unique profile. Here is what you can do: Add your very best selfie so your friends know it's you Change your profile background picture and we will automatically c...

  • How can I delete my account?

    If there's anything we could help you with, an issue, a feature that you can't find, questions, etc. let us know, we'd really appreciate your feedback   . If you still think deleting your account is t...

  • How can I manage my Notifications & Emails?

    You don't want to receive certain push notifications or email notifications? This is how to change your settings: Open your profile tab in the app and tap the top right icon to open the settings page ...

  • Change my Email address?

    This is how to change your email address: Open your profile tab in the app and tap the top right icon to open the settings page Scroll down until you see Email & tap it Enter your new email and hit Ne...

  • Change my Password

    This is how to change your password: Open your profile tab in the app and tap the top right icon to open the settings page Scroll down until you see Password & tap it Change your password by first ent...