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  1. Journi

Shipping

Infos about shipping times as well as helpful insights if your book is delayed or damaged

  1. Problems and Errors

    1. My order hasn't arrived, what should I do?
    2. Why are my photos darker than on my screen?
    3. My order is damaged or has a printing mistake?

  2. General Shipping Information

    1. Shipping Costs?
    2. Will customs or duty fees apply to my order if I am shipping outside of the EU?
    3. How long does it take for a Journi photo book to be printed and sent?