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Why can't I see my photos?

Please check if you have allowed journi to access your photos:

On iOS: Go to Settings > Search for "Journi" > enable "Photos" for "Read and Write" 

On Android: Go to Settings > Apps or Application Manager > Journi > Permissions and enable Storage.

Done that? 

Still can't find your photos?

Please also check in which folder you stored your photos. You can change folders within Journi when creating or editing a moment by clicking on the camera symbol in the bottom left corner. Select a new folder by clicking on the currently selected folder in the top bar of the screen.

Note: If you are loading a picture from iCloud to journi, please make sure you are online, otherwise journi will not be able to download from iCloud.

Choose files or drag and drop files
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  1. Betty Baker

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