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What happens to my photos if I cancel my subscription?

Will my photos be deleted? 
No, your photos will not be deleted, but they will be reduced to 2 megapixel resolution in order to save storage and costs. 

Why are we doing this? 
Please note, hat this is common practice for most popular apps, because full-size photos have a large file size and need both longer for upload and more storage space. For both data transfer and data storage Journi has to carry the costs. In order to reduce these costs we reduce the file-size, unless the user is upgrading to premium to take over part of the costs. 

Nevertheless Journi's 2MP standard resolution is 4-times larger than your photos on other popular social media apps. Hence you can still use them for print. But to guarantee the best print quality, especially on our big photo book sizes, we always recommend users to become premium.

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  1. Betty Baker

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